
Our Privacy Policy
This privacy policy sets out how United Transmission uses and protects any information that you give United Transmission when you use this website. United Transmission is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. United Transmission may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 9/26/2025. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.
What we collectWe may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What We Do With The Information We Gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
- We may use the information to customize the website according to your interests.
- We may provide your information to our third party partners for marketing or promotional purposes.
- We will never sell your information.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How We Use CookiesA cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to Other WebsitesOur website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Contact Us Today!
Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any transmission repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
I had such an amazing time with United Transmission in Westfield, MA! I had a bad U-joint in the rear and it shook my pinion gasket loose in the rear differential. So I was loosing rear differential fluids down the road. I was blessed to have landed in this town with these super kind people; Mindy answered my call after a mechanic shop in the same area told me I was toast. This shop had me almost done in a day just Dodge parts are difficult to match up sometimes! They worked diligently and persistent to get me fixed up and on the road back to traveling! As a walk-in customer I was very happy with the mechanics and all the staff; smart, quick and time efficient! Happy to hear a little background from Michelle and her Dad that started it all! I value this company and they checked marked all my boxes, very family like and I will highly recommend! Also the prices are super fair! I was expecting a lot more than I ended up paying! Thank you Everyone at United Transmission!
Transmission Services, near Westfield, MA
Great customer service. Mindy kept me updated with price quote. I was recommended by DeGray's to go see Chris, Chris did the diagnostic test and explained the codes. United Transmission took me in without an appointment. Thank you Mindy and Chris.
Transmission Services, near Westfield, MA
This is the best shop in town! The kindest and most generous mechanics and staff. Always there to help and willing to work to aid the customer in any way possible. It is an incredibly welcoming, clean and polished environment. And all the people make the experience even better. I always feel myself and my car are well taken care of.
Transmission Services, near Westfield, MA
Highly impressed with this body shop! If you are looking for honesty and great customer service then choose HERE! Mindy & Michelle at the front desk were very friendly and informative and would call me with updates in a timely manner. Chris, the mechanic was very knowledgeable and offered me alternative solutions to my oil leak issue, which in the end saved me $1800, thank you very much! Truly appreciate all your help!
Transmission Services, near Westfield, MA